The knowbuild mindset
Every growing SME faces the same challenge — how to scale ?
In this series, Rajat Nagrath, Architect of KnowBuild, reflects on leadership, structure, and the strategies that help small and medium businesses grow with clarity and confidence.
Chapters from the Architect’s Journal Watch reflections on leadership, innovation, and building sustainable organizations. While every business has unique demands, think of these videos as a mirror – reflect on them, uncover insights, and challenge yourself to think critically about your next steps for growth.

Chapter 01
Building Trust to Grow a Small to Medium-Sized Organization

Chapter 02
Leveraging Data to Drive Business Growth

Chapter 03
Effective Communication for Scaling Teams

Chapter 04
Customer-Centric Strategies for Growth

Chapter 05
Leadership and Vision for Expanding Organizations

Chapter 06
Harnessing Innovation to Stay Competitive

Chapter 07
Optimizing Processes for Efficiency

Chapter 08
Creating a Sustainable Business Model

Chapter 09
Empowering Teams for Long-Term Success
Knowbuild: Your smart assistant for seamless workflow integration and scalable growth.
What is KnowBuild?+
KnowBuild is a workflow-first QERP.CRM designed for growing B2B SMEs—connecting inquiry-to-cash across sales, operations, and finance.
How quickly can we go live?+
Most SMEs can go live in 2–4 weeks with guided setup and data migration support (customers, products, opening balances).
Is it only a CRM?+
No—CRM is the starting point. KnowBuild ties quoting, procurement, dispatch, invoicing, and receivables into one connected system.
Can we roll it out in phases?+
Yes. Start with sales workflows and progressively enable operations and finance modules when the team is ready.
Does it work with existing accounting tools?+
KnowBuild manages invoicing and receivables and provides exportable reports compatible with common accounting tools for ledger posting.
